"I never knew that there were techniques that could allow us to work together so well at the bargaining table."
"Collaborative Negotiation works. The program turned our bargaining climate 180 degrees."
"We'll never go back to the old way. We may change the process to fit our needs over time, but we'll never go back to the old destructive methods of bargaining."
"Zena and Howard are helpful, insightful, supportive, and strong presenters. They gave us the foundation we needed to accomplish the job."